At Razer77, your privacy is a priority we never compromise on. This document clearly explains how we collect, use, store, and protect your personal data as a player on our online casino platform. No hidden terms — everything is laid out in plain, easy-to-understand English.
A genuine commitment that sets Razer77 apart from other platforms when it comes to data privacy
Every bit of data transmitted between your device and Razer77's servers is protected by 256-bit SSL encryption – the same security technology used by Malaysia's leading banks such as Maybank and CIMB. Your account details, payment information, and game records are secure at all times.
Razer77 has never and will never sell, lease, or commercialise your personal data to any third party. Your information is used solely to provide the services you request and to meet relevant legal requirements — nothing more.
We only collect data that is strictly necessary to provide our services to you. No excess or irrelevant data is gathered. Every category of data we retain has a clear purpose and a defined retention period.
As a Razer77 player, you have the full right to access your personal data, request corrections if there are errors, withdraw consent for marketing communications, and request deletion of your account and all associated data, subject to legal requirements.
Razer77's data protection system undergoes an independent security audit every six months by a recognised IT audit firm. This ensures our data protection practices remain at the highest standard and keep pace with the latest cybersecurity threats.
In the unlikely event of a security incident affecting your data, Razer77 is committed to notifying all affected players within 72 hours and taking immediate remedial action.
This Privacy Policy ("Policy") is published by Razer77 and applies to all users who access or use the razer77.bet website, the Razer77 mobile app, and all services we provide (collectively referred to as the "Platform"). This Policy describes our practices for collecting, using, disclosing, and protecting your personal information.
Razer77 understands that your trust is our most valuable asset. As an online casino platform serving players across Malaysia — from the heart of Kuala Lumpur to small towns in Sabah and Sarawak — we recognise how sensitive the financial and personal information entrusted to us truly is. That is why protecting your privacy is not merely a legal obligation for Razer77 — it is a moral commitment we hold firmly.
By registering for or continuing to use the Razer77 Platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform and contact us to close your account.
This Privacy Policy should be read together with Terms & Conditions Razer77 forms the entire agreement between you and our platform.
Razer77 collects your personal data through several methods – directly when you register and use the platform, automatically through tracking technologies, and in some cases from legitimate third parties.
| Data Category | Example Information | How Collected | Mandatory? |
|---|---|---|---|
| Identity Data | Full name, date of birth, IC number | Account registration | Yes |
| Contact Data | Malaysian phone number, email address | Account registration | Yes |
| Financial Data | Deposit/withdrawal records, bank account number | Financial transactions | Yes |
| Game Data | Betting records, wins, losses | Platform activity | Automatic |
| Technical Data | IP address, device type, web browser | System logs | Automatic |
| Marketing Data | Communication preferences, promotional responses | Your interactions | No |
We do not collect sensitive data categories such as health information, sexual orientation, or religious beliefs unless specifically required by applicable anti-money laundering laws or gambling regulations.
Razer77 uses your personal data only for legitimate and necessary purposes. Below are the primary purposes for which your data is used, along with the relevant legal basis:
Important: Razer77 does not use your data for any automated decision-making that could negatively affect you without manual review by our team.
Razer77 does not sell your personal data. Full stop. Your data is shared only under the following limited circumstances:
All third parties that receive Razer77 data are required to comply with data protection standards equivalent to or higher than those we apply on our own platform.
Razer77 continually invests in best-in-class security infrastructure to protect the personal and financial data of our players. The key security measures we have in place are:
While we take every reasonable measure to protect your data, no system in the world can guarantee 100% security against all threats. In the event of a security breach, Razer77 will notify affected players within 72 hours and take immediate remedial action.
Razer77 retains your personal data only for as long as necessary for the stated purposes or as required by law:
When data is no longer needed, Razer77 will delete or anonymise it using secure, irreversible methods.
Razer77 uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the categories of cookies we use:
| Cookie Types | Purpose | Retention Period | Status |
|---|---|---|---|
| Essential Cookies | Login, session security, core platform functionality | Session / 30 days | |
| Performance Cookies | Usage analytics, technical error reports | 1 year | |
| Functional Cookies | Language preferences, display settings, login session memory | 1 year | |
| Marketing Cookies | Relevant advertising, promotional campaign tracking | 90 days |
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may prevent certain core functions of the Razer77 platform from working properly.
As a Razer77 player, you have the following rights regarding your personal data. We are committed to processing all requests within 30 working days:
Request a copy of all personal data we hold about you in a readable format
Request correction of any inaccurate or incomplete information in your records
Request deletion of your data when it is no longer needed, subject to legal retention requirements
Request that processing of your data be restricted in specific circumstances as defined by law
Receive your data in a structured format that can be transferred to another service provider
Object to the processing of your data for direct marketing or profiling analytics purposes
To exercise any of the rights above, please contact our privacy team by email at privacy@razer77.bet or via live chat on the platform. We may request identity verification before processing your request to ensure the security of your data.
Razer77 strictly prohibits individuals under the age of 18 from registering or using our platform. We do not knowingly collect personal data from minors.
To Parents & Guardians: If you discover that your child under the age of 18 has registered an account at Razer77, please contact us immediately at support@razer77.bet. We will promptly close the account in question and delete all associated data.
We encourage parents and guardians to use parental control tools on shared devices to prevent minors from accessing online gambling sites, including the Razer77 platform.
Razer77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. When material changes are made, we will:
Your continued use of the Razer77 Platform after any policy amendment takes effect will be deemed your acceptance of the revised policy.
Razer77 takes every privacy enquiry, complaint, or request seriously. Our Data Privacy Officer team is here to assist you:
We are committed to responding to all privacy-related enquiries within 5 business days and process data rights requests within 30 working days from the date of receipt of a complete request.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Now you know how Razer77 safeguards your personal data. With 256-bit SSL encryption, no data selling, and fully guaranteed player rights – you can enjoy online casino, Sports Betting, and e-sports at Razer77 with complete confidence and peace of mind.